Suicidal crisis support

Dial Triple Zero (000)

If you or someone you are with is in an emergency situation, call Triple Zero (000).

1. Tell the operator whether you need police, fire and rescue or ambulance.
2. Give the operator your location including street number, name, nearest cross street and suburb.
3. Do not hang up until the operator tells you to.

Phone 1300 MH CALL (1300 642255): Mental Health Access Line

1300 MH CALL:

• is staffed by trained and experienced mental health clinicians
• can provide advice and information in a mental health crisis
• will refer you to your local mental health team.

1300 MH CALL (1300 642255) is available 24 hours a day, 7 days a week.

Visit a hospital emergency department

If you or someone you are with has thoughts of suicide and needs immediate help, you can go to your nearest hospital emergency department.

You can visit a hospital emergency department 24 hours a day, seven days a week.

Public hospital emergency departments in North Brisbane and Moreton Bay region

• Caboolture Hospital
• Royal Brisbane and Women’s Hospital (Herston)
• The Prince Charles Hospital (Chermside)
• Redcliffe Hospital

Brisbane North Safe Spaces provide people experiencing emotional distress with friendly and welcoming support in a safe environment, as an alternative to emergency departments.

You can also visit a private hospital emergency department in the PHN region. However, you will need to pay for your care.

Private hospital emergency departments

• Brisbane Northside Emergency Hospital (located in St Vincent’s Private Hospital Northside, Chermside)
• St Andrew’s War Memorial Hospital (Spring Hill)
• The Wesley Hospital (Toowong)

You can find your closest emergency department with healthdirect.

Go to healthdirect

What to expect when you visit a hospital emergency department

Emergency departments can be very busy and noisy. You may not always be seen quickly. Consider taking a friend, trusted family member or support person with you.

When you arrive, a triage nurse will briefly assess you to determine how quickly you need to be seen. Then, a mental health professional will assess you in more detail.

If the doctor determines it is best for you, you may be admitted to hospital.

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