For crisis support call Lifeline on 13 11 14, MH Call 1300 642 255 or in an emergency call 000
Helplines are either crisis-focused and available 24 hours a day, seven days a week.
Or focused on providing information and support within certain opening hours.
This short video by ReachOut explains what you can expect when calling a helpline.
Free, confidential and anonymous phone, text and online chat counselling for adults experiencing a personal crisis or thinking about suicide.
Free phone and online chat service for people feeling suicidal or caring for someone who is suicidal.
If you, or someone you know, are feeling worried or no good, we encourage you to connect with 13YARN and talk with an Aboriginal or Torres Strait Islander Crisis Supporter.
A crisis line for Aboriginal men who are struggling and who need someone to talk to. The line is staffed by Aboriginal men, including Elders, who have a lived experience.
Free phone and online chat counselling for children and young people aged 5–25 years.
A free and confidential phone, online and video counselling service for men needing emotional support or in crisis.
Confidential phone support to all current and ex-service men and women and their families.
The MATES program is a suicide prevention program for construction workers offering phone support when life is feeling tough.
If you’re going through a hard time right now, get support and advice over the phone and web chat. Most calls last around 20 minutes.
Access mental health professionals in Queensland public hospitals. They can assess your needs and refer you to the most appropriate mental health service.
Suicide prevention call-back service, for people with a lived experience of suicide to connect with others with a similar lived experience of suicide. You can call the warmline 24/7 to leave a voice message, and a Peer CARE Companion will return your call within 48 hours.
Available 10am - 8pm, Monday - Friday (AEST/AEDT), SANE’s team of trained staff, peer support workers and volunteers provide support, information, and resources for people with recurring, persistent or complex mental health issues and trauma, and their family, friends and communities.
Available 3pm – 12am (midnight) every day, QLife provides anonymous and free phone and webchat LGBTIQ+ peer support and referral for people in Australia wanting to talk about sexuality, gender, bodies, feelings or relationships.
Available 9am - 5pm everday, Blue Knot's specialist trauma counsellors provide short-term counselling for supporting adult survivors of childhood trauma and abuse, as well as parents, partners, family and friends. Webchat is available for people seeking information, education or support around referrals.
Available 8am - 8pm everyday, Griefline supports anyone experiencing grief and loss. They also have a range of resources and information to read or download from their website.
Available 9 am – 1am every day, eheadspace support young people with mental health, physical health (including sexual health), alcohol and other drug services, as well as work and study support. You can talk online or over the phone to a trained clinician 1-on-1. Its free, confidential and a safe space to talk without judgement. They also run group chats and online communities.
Available 9am - 4pm Monday to Friday. A free Queensland-wide phone service providing support and information for people from multicultural backgrounds to talk in their preferred language to find aid, assistance and mental health services.
Available 24/7, DV Connect helps Queenslanders find safety, away from domestic, family and sexual violence. They can provide safety planning, crisis counselling, intervention, information and referrals at no cost to you. They may be able to provide emergency transport and accommodation.
Available 24/7, their specialist counsellors provide free and confidential phone counselling, information and support to people impacted by domestic, family or sexual violence.
24/7, anonymous and confidential, provides free counselling, information and referrals for anyone with concerns about their own or someone else's use of alcohol or other drug use.
Counselling Online is a free and confidential support service for people across Australia who are affected by alcohol and drug use, including family and friends. Support options include chat counselling, email a question and access to an online support community and lots of information and articles.
Family and Child Connect can help with a range of family and parenting challenges. They will talk with you about your situation and work out the type of support you might find helpful.
Available 8.30am - 4.30pm, Monday - Friday offer phone based financial counselling, financial abuse support and debt support.
Debt and money troubles can happen to anyone. A sudden job loss, unexpected health crisis, growing debts or a natural disaster can strike at any time. You are not alone. The Salvation Army’s financial counselling service, Moneycare, exists to help people get through their challenging time. Our financial counsellors can empower you to take control of your finances, offer helpful strategies for managing your money and work with you to reduce your debt.
Available 24/7, a free and confidential helpline providing advice and information if you have experienced a violent crime in Queensland at some point in your life. including understanding your rights and court process, help with applications for financial assistance, and help finding specialist support. Parents, family and friends of any child who has experienced a crime can also call the helpline.
We acknowledge the Traditional Owners of country throughout Australia, their diversity, histories and knowledge and their continuing connections to land, waterways and culture. We pay our respect to all Australian Indigenous Peoples and their cultures, and to Elders of past, present and future generations.
We acknowledge the Traditional Owners of country throughout Australia, their diversity, histories and knowledge and their continuing connections to land, waterways and culture. We pay our respect to all Australian Indigenous Peoples and their cultures, and to Elders of past, present and future generations.
Brisbane North PHN wishes to acknowledge the experience and expertise of the My Mental Health Steering Committee, delegates of the Peer Participation in Mental Health Services (PPIMS) network and health professionals in developing the My Mental Health Website.
