For crisis support call Lifeline on 13 11 14, MH Call 1300 642 255 or in an emergency call 000


Eating disorders


Telephone or virtually-enabled services that people can contact to seek information, support and advice

What is it?

Helplines can support a person through an immediate crisis, and provide referrals or recommendations for follow-up support.

What can someone expect?

When you connect with someone through a crisis helpline, they will:

  • listen to your situation without judgement
  • provide immediate support and a safe space to discuss your needs, worries or concerns
  • work with you to explore options and choices available to you
  • provide you with referral information for support services in your local area.

Who is this for?

If you or someone you know is experiencing a mental health crisis, a crisis helpline can help you to seek support urgently.

How can someone access it?

If you or someone you know is in danger and needs emergency medical help, call 000 to contact emergency services (e.g. ambulance, police).

To seek emergency mental health or psychiatric support for a mental health crisis, call 1300 MH CALL (1300 642 255). 1300 MH CALL is a confidential, 24/7 mental health triage service and will link callers to their nearest public hospital mental health team.

A range of crisis helplines are available:

    My Mental Health

    We acknowledge the Traditional Owners of country throughout Australia, their diversity, histories and knowledge and their continuing connections to land, waterways and culture. We pay our respect to all Australian Indigenous Peoples and their cultures, and to Elders of past, present and future generations.

    Brisbane North PHN wishes to acknowledge the experience and expertise of the My Mental Health Steering Committee, delegates of the Peer Participation in Mental Health Services (PPIMS) network and health professionals in developing the My Mental Health Website.

    Operated by Brisbane North PHN Website by NWO