For crisis support call Lifeline on 13 11 14, MH Call 1300 642 255 or in an emergency call 000


Eating disorders


Telephone or virtually-enabled services that people can contact to seek information, support and advice

What is it?

Helplines can provide helpful and credible information about eating disorders and body image issues.

Helplines are phone-based services but they’re often also available through online chat or email.

What can someone expect?

Speaking with someone on a helpline can provide you with information and resources about eating disorders and body image issues, from symptoms to treatment and recovery.

You’ll speak with a counsellor who has training in supporting people with eating disorders or body image issues.

You can learn more about what to expect from calling a helpline for support through the provider’s website—including when they are available, waiting times, who you’ll speak with and how they will maintain your confidentiality.

Most helplines are not intended to support people in crisis and don’t provide medical help. If you or someone you care about is experiencing a crisis, there are helplines that offer urgent care.

Who is this for?

Eating disorder helplines offer helpful information for anyone struggling with body image issues or eating disorders—whether you’re concerned you might be experiencing an eating disorder, in recovery, relapsing or not completely sure if you’re ready to access support.

How can someone access it?

Butterfly’s National Helpline is available from 8am to midnight every day. You can contact them by:

    My Mental Health

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