For crisis support call Lifeline on 13 11 14, MH Call 1300 642 255 or in an emergency call 000


Eating disorders


Telephone or virtually-enabled services that people can contact to seek information, support and advice

What is it?

Helplines can provide free and confidential support and information for anyone caring for or worried about a loved one experiencing an eating disorder or body image issues.

Helplines are a phone-based service, but are often also available through online chat or email.

What can someone expect?

A helpline can provide you with evidence-based information about disordered eating, eating disorders and body image issues—from symptoms to treatment and recovery.

You can also receive guidance on how to support your loved one, and assistance with finding appropriate health professionals for your loved one.

Most helplines are not intended to support people in crisis and don’t provide medical help. If you or someone you care about is experiencing a crisis, there are helplines that offer urgent care.

Who is this for?

If you are caring for or worried about someone who may be experiencing an eating disorder, you may find that you feel you don’t have enough information, or that you need some support yourself.

A helpline can assist you to get answers to some specific questions, at a time that is convenient to you.

This may include family, friends, partners, work colleagues, employers, teachers or health professionals who are supporting someone with an eating disorder or body image issue.

How can someone access it?

Butterfly’s National Helpline is available from 8am to midnight every day. You can contact them by:

    My Mental Health

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