For crisis support call Lifeline on 13 11 14, MH Call 1300 642 255 or in an emergency call 000

While you are waiting

While you are waiting

I've got a referral but I'm on a waitlist. What can I do now?

Currently, mental health and alcohol and other drug services are experiencing high demand and will often have significant wait times for initial appointments.

This waiting period can be a very stressful time, but there is a range of support options available to help you manage while you wait.

For immediate support call Lifeline on 13 11 14, MH Call 1300 642 255 or in an emergency call 000.

Keeping Well

Head to the Wellbeing page for further information on physical health and self-help resources to keep well.


A helpline may be a good option for you if you want counselling support or to speak to someone other than a family member or friend. Please visit the Helpline page to access these or download our Helpline Map

Suicidal Crisis Support

Head to the Suicide Prevention supports page if you or someone you know is thinking about suicide. Reach out to any of the services in the following pages for helpline information and safety planning.

Safe Spaces

Brisbane North Safe Spaces provide people experiencing emotional distress, with friendly and welcoming support, in a safe environment, as an alternative to emergency departments. Head to the Safe Space page for further information about your nearest safe space.

Digital Resources

Online Supports

Head to the Online Resources page for a range of digital supports that can assist whilst you wait.

SANE Australia

SANE Australia offers a mix of different free online support including information and resources, community forums, counseling, peer support, and groups.

Head to Health

Provided by the Australian Department of Health, Head to Health brings together apps, online programs, online forums, and phone services from from trusted service providers.


eMHprac has compiled a list of online mental health services across a range of areas that are easily accessible.


Access free, online, personalised mental health care with MindSpot.

Alcohol and Other Drugs

Hello Sunday Morning

The daybreak App is an online resource designed to help you change your relationship with alcohol. It provides real support from real people and also allows users to post anonymously.

Adis 24/7 Alcohol and Drug Support

Adis 24/7 Alcohol and Drug Support is a 24 hour, 7 day a week confidential support service for people in Queensland with alcohol and other drug concerns, their families and health professionals. Talk to us. Anytime, anywhere on 1800 177 833.

    My Mental Health

    We acknowledge the Traditional Owners of country throughout Australia, their diversity, histories and knowledge and their continuing connections to land, waterways and culture. We pay our respect to all Australian Indigenous Peoples and their cultures, and to Elders of past, present and future generations.

    Brisbane North PHN wishes to acknowledge the experience and expertise of the My Mental Health Steering Committee, delegates of the Peer Participation in Mental Health Services (PPIMS) network and health professionals in developing the My Mental Health Website.

    Operated by Brisbane North PHN Website by NWO