For crisis support call Lifeline on 13 11 14, MH Call 1300 642 255 or in an emergency call 000

Private Health

Private Health Insurance

This page gives you information on how some private health insurance policies may be able to help you access mental health support and services.

You can choose to take out private health insurance to give you more health care options and to cover items that are not covered by Medicare. Some private health insurance policies provide services to people who are experiencing a mental health condition, including hospital admissions and psychology services.

Commonwealth Ombudsman Private Health Insurance

For comprehensive, independent private health insurance information, please visit PrivateHealth

Private Hospitals

Some private hospitals provide services to people who are experiencing a mental health condition and are self-funding their care.

Wellbeing4 You - Bupa Mind Care Choices

Wellbeing4 You - Bupa Mind Care Choices

The Mind Care Choices suite of services has been developed to support eligible Bupa Customers with mental health problems to live well in the community.

The Wellbeing4You service in Queensland is provided by Mind Australia, one of the country’s leading specialist mental health service providers. Mind Australia has supported people dealing with the day-to-day impacts of mental illness, as well as their families, friends and carers for over 40 years.

They provide responsive, multidisciplinary, evidence-based care in the community and are focused on helping people in their journey of recovery from mental illness and reducing the need for hospitalisation.

In this service:

  • Treatment and support are provided in the least restrictive environment, with minimal disruption to their lives to meet their clinical and safety needs, providing credible alternatives to hospital admission.
  • Supports are delivered by a multidisciplinary team encompassing psychologists, mental health nurses, social workers and occupational therapists. The supports and services can be provided at the clinic (either face to face or in a group situation), in the member’s own home or via telehealth (video or audio conferencing) to enhance access.
  • It's voluntary and eligible customers can participate for free.


Be a Bupa Health Insurance customer (over the age of 18 years) with Hospital cover which includes full psychiatric cover and is paid up to date.

Has a diagnosed mental health condition and has had one or more overnight psychiatric hospital admissions within the last 12 months.

    My Mental Health

    We acknowledge the Traditional Owners of country throughout Australia, their diversity, histories and knowledge and their continuing connections to land, waterways and culture. We pay our respect to all Australian Indigenous Peoples and their cultures, and to Elders of past, present and future generations.

    Brisbane North PHN wishes to acknowledge the experience and expertise of the My Mental Health Steering Committee, delegates of the Peer Participation in Mental Health Services (PPIMS) network and health professionals in developing the My Mental Health Website.

    Operated by Brisbane North PHN Website by NWO